Quick Actions
Access the most popular support resources instantly.
User Guide & Manual (PDF)
Download the full setup and operating guide with detailed instructions for every feature.
Video Tutorials
Learn how to master your Viztalab telescope.
App Activate
Install
Calibrate
Focusing
Sun
Bird
Download The ViztaLab App
Take full control of your telescope from your smartphone.
*Supports iOS 14+ and Android 10+
Update Log
Stay informed about the latest improvements, fixes, and features.
v1.2.3 - Dec.30 2025
- Update star stacker
- Fixed minor bugs and improved app stability.
v1.2.2 - Nov.4 2025
- Fixed minor bugs and improved app stability.
- This update includes minor bug fixes and performance improvements.
v1.2.1 - Nov.1 2025
- Improved regional performance and compliance.
v1.2.0 - Oct.27 2025
- New Deep Space Image Enhancement Feature: View photos in the in-app album and enter the editing mode to enhance and beautify your deep space images.
- Bug fixes and performance improvements.
v1.1.0 - Oct.11 2025
- Optimizations:
1.Greatly improved deep-sky shooting performance — image stacking success rate significantly increased.
2.Optimized camera shutter performance. - New Features:
1.Scenery mode now supports tap-to-focus. - Fixes:
1.Fixed several issues related to the photo album.
2.Fixed layout issues where pages could exceed the screen when using large fonts.
v1.0.6 - Aug.27 2025
- Optimized the star-finding and navigation accuracy.
- Fixed an issue where weather data couldn't be retrieved on the homepage.
- Fixed several issues on the shooting page.
- Improved the success rate of photo stacking for deep-sky photography.
- Fixed a bug where the lens alignment process had to be repeated upon re-entry.
- Optimized, adjusted, and fixed some text issues.
- Optimized the account deletion feature to prevent accidental deletion.
- Optimized the device alignment page's interaction by adding a reset button.
- Removed the blue filter for deep-sky photography.
Frequently Asked Questions
Find answers to common questions about our products and services. Contact our support team if you don't find what you're looking for.
Viztalab App works with iOS 14+ and Android 10+ devices. Phone's width must be between 6.8 cm (2.7 inches) and 9.0 cm (3.54 inches). All iPhone models are supported.
Absolutely! ViztaLab excels at lunar photography with dedicated moon modes.
Yes. You can photograph bright stars as clear star points
No — Viztalab smart telescope is designed to extend your phone’s capabilities, not depend on them.
Viztalab telescope provides 24× optical, lossless zoom, meaning the image is enlarged optically before it reaches your phone. This gives you far better clarity than your phone could achieve on its own. When combined with your phone’s digital zoom, you can reach much higher total magnification with sharp results.
Plus, our dedicated app adds intelligent features like:
-Smart star-finding assistance.
-AI bird recognition.
So while your phone is part of the system, the telescope itself delivers the optical power and the smart features.
Standard shipping takes 7-14 business days.
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Learn More
Yes, we ship to most countries worldwide. Additional shipping fees may apply. If you’re unable to place an order from your location, please contact us and we’ll assist you.
Adjust focus slowly, ensure stable mounting, and use the autofocus feature for best results.
Keep your phone on auto-focus first. Then use the telescope’s focus ring to make the main, larger adjustments until the image is mostly clear. After that, you can fine-tune the focus on your phone for the best sharpness.
Need Help? We are Here!
Our dedicated support team is ready to assist you with any questions or technical issues. Whether you need setup help, troubleshooting guidance, or product advice, we respond quickly and thoroughly
Email: Support@viztalab.com
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